Privacy Policy

Introduction

Virtual Businesses Rodriguez Balma S.A. ("VBRBSA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vbrbsa.com) or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Contact us through our website or email
• Create an account for one of our products
• Subscribe to our newsletters or updates
• Request support or assistance

This information may include:

• Name and contact information (email, phone number)
• Professional information (practice name, specialty)
• Account credentials
• Communication content

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send administrative information (service updates, security alerts)
• Analyze usage patterns to improve our website and products
• Protect against fraud and unauthorized access
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our services (e.g., cloud hosting, email delivery), under strict confidentiality agreements.
• Legal Requirements: When required by law, legal process, or government request.
• Protection of Rights: To protect the rights, property, or safety of VBRBSA, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure cloud infrastructure (Microsoft Azure)
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request your data in a portable format.
• Objection: Object to certain processing of your information.

To exercise these rights, please contact us at info@vbrbsa.com. We will respond to requests within 30 days.

For more information about your privacy choices, visit our Privacy Choices page.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you request account deletion, we will delete or anonymize your information within 30 days, except where retention is required by law.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at info@vbrbsa.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Product-Specific Privacy Policies

Each of our products has its own detailed privacy policy that covers specific data collection and usage practices: