Support Center

Find help for our products. Select a product below or contact us directly for assistance.

Product Support

Select a product to access dedicated support resources

ConsultorioWeb Support

Electronic Medical Records

Get help with patient records, appointments, account settings, and technical issues.

  • ✓ FAQs and troubleshooting
  • ✓ Account management
  • ✓ Contact support team
View Support Email Support

FinnApp.AI Support

Personal & Family Finance

Get help with budgets, expense tracking, account settings, and app features.

  • ✓ FAQs and troubleshooting
  • ✓ Account management
  • ✓ Contact support team
View Support Email Support

Contact Information

Our support team is here to help you with any questions or issues you may have with our products.

Company Information

Legal Name:
Virtual Businesses Rodriguez Balma S.A.

Address:
De la Embajada Americana 2 cuadras al Oeste, 4 al Norte y 1 al Este.
Rohrmoser, San José, Costa Rica

Phone:
(+506) 7011-9100

Email:
info@vbrbsa.com

Support Hours & Response Times

We strive to respond to all inquiries as quickly as possible.

Business Hours

Monday – Friday:
9:00 AM – 5:00 PM (CST)

Costa Rica Time (UTC-6)

Response Times
  • Email Support: Within 48 hours on business days
  • Phone Support: During business hours

General Questions

Common questions about VBRBSA and our products

VBRBSA currently offers two main products: ConsultorioWeb, a cloud-based electronic medical records system for healthcare professionals, and FinnApp.AI, an AI-powered personal and family finance application. Both products are designed with security, privacy, and ease of use in mind.

VBRBSA (Virtual Businesses Rodriguez Balma S.A.) is a software company headquartered in Rohrmoser, San José, Costa Rica. We have been developing trusted software solutions since 2009.

Each product has a dedicated support team. For ConsultorioWeb, email soporte@consultorioweb.com. For FinnApp.AI, email info@finnapp.ai. You can also visit the product-specific support pages linked above for FAQs and additional resources.

Yes. Security is a top priority for all VBRBSA products. We use industry-standard encryption algorithms, secure cloud hosting on Microsoft Azure, and implement strict access controls. We regularly audit our security practices and never sell your personal information. Learn more on our Security page.

You can request account deletion at any time by contacting the support team for the specific product. Visit the product support page for detailed instructions, or email the support team directly. Account deletion requests are typically processed within 30 days.

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